At this time, all sales on are final. Due to the finality of your purchase, please note the letter, gold, measurements, and scale of all products before purchasing. We are here to help guide you and will be more than happy to talk you through everything before making a purchase!

Please send us an email at with any prior questions or concerns.

In the event of a manufacturing defect or if you received an item in error, please email us at within 48 hours of receiving your purchase and someone will get back to you as soon as possible.